List your top 3 Lagging Indicators. These are the key metrics that lag, that are already done and dusted and therefore you cannot influence them. You can use them to see your results and to understand your baseline of performance.
This response will be reviewed and graded after submission.
Hint
For example, you might decide your best lagging indicators are simply ‘How much did we invoice this month, this week, and today’
Question 2 of 2
2. Question
List your top 3 Leading Indicators. These are the indicators that you can ‘influence’ and they predict the success of your business. There will be far more than 3, but this is a good start to building out your key metrics dashboard.
This response will be reviewed and graded after submission.
Hint
For example, you might decide that your best leading indicators are ‘How many clients do we have booked today, how many next week, how many next month’